haobet Help Centre
haobet Frequently Asked Questions
Find answers here about VIP rewards, deposits and withdrawals, bonus terms, and football betting.
This FAQ page brings together answers to questions haobet players ask most often. Topics include VIP Cashback and how to move up the tiers, how to deposit with KBZPay, how to calculate the Welcome Bonus Wagering Requirement, how to read football betting markets, and responsible gambling — all grouped for easy reading. If you still have questions about any action or service, you can reach the Support Team 24/7.
VIP Benefits
haobet has 4 VIP levels: Bronze, Silver, Gold, and Platinum. As you move up, your weekly cashback rate increases and you receive better service. Players who reach Platinum level get stronger VIP support and priority service.
At Bronze level, you can get up to 0.2% weekly cashback. Silver gives up to 0.4%, Gold up to 0.6%, and Platinum up to 0.8%. This cashback is calculated based on your weekly play volume. The higher the rate, the more you keep.
Your VIP level naturally progresses as your playing consistency and activity volume grow. If you keep playing regularly, the haobet Team will decide on your upgrade. There is no fixed number required — each player's playing pattern is reviewed individually.
Weekly cashback is credited to your account automatically once a week. After it is credited, you can withdraw it as cash or use it to keep playing — no additional wagering requirement applies. Check your Balance History to see the cashback amount.
Play within your limits
Borrowing money to keep playing, chasing losses, feeling seriously upset after losing, and losing track of how long you've been playing — if any of these signs appear, we recommend taking a break. For more information, visit the Responsible Gaming page.
You must be 21 years old or above to use the haobet platform. This is a key part of our responsible gaming policy, and any account found to belong to an underage player will be closed. Protecting minors is a top priority at haobet.
haobet supports setting a personal deposit limit to help you control your play. If you want to set one, contact the Support Team via Live Chat and they will adjust your account. Having a deposit limit in place helps you manage losses.
If you need a cooling-off period to step away from gambling, contact Support and request one. For a longer self-exclusion, you can also request it through 24/7 Live Chat and the haobet Team will act on it as quickly as possible. Your wishes are respected and acted on.
How to Deposit
Deposits should normally arrive within a few minutes. If your balance has not been updated after 15 minutes, contact haobet Support with the Transaction Reference from KBZPay, Wave Money, or AYA Pay. The Team will investigate and resolve it. Having a screenshot ready will speed things up.
You can deposit via KBZPay, Wave Money, AYA Pay, and Bank Transfer. Deposits are accepted in Myanmar Kyat, with a minimum deposit of 20,000 Ks. Cash deposits are not accepted.
haobet does not charge any fees at the time of deposit. The payment provider itself may apply its own fees, but haobet will not add any additional charges. The full amount you deposit will arrive in your balance.
Log in to haobet, go to Deposit, and select KBZPay. Enter the amount and get the KBZPay number you need to send to. Transfer the money from your own KBZPay app, then submit the Transaction Reference on haobet. Please note that deposits with an incorrect Transaction Reference may be rejected.
The minimum withdrawal amount is 20,000 Ks. After your withdrawal request is reviewed, it is normally processed within one hour. We operate 24 hours a day, 7 days a week, in line with Myanmar Standard Time (MMT).
Football Questions
After the result of a completed match is confirmed, winnings will be automatically credited to your Balance. You can check the details of your bets in Bet History. If a match is cancelled or suspended, you can view the settlement details in Bet History.
haobet Football covers major competitions including EPL (English Premier League), MNL (Myanmar National League), UEFA Champions League, and FIFA World Cup. With a focus on MNL, you can also bet on local matches.
Handicap betting gives goals to the weaker team, or takes goals away from the stronger one, to level the contest. For example, if Team A has a -1.5 Handicap, Team A must win by 2 or more goals for a bet on Team A to win. Visit the Football page for a full explanation.
haobet Football supports In-Play betting during live matches. Odds will change as the match progresses, so you need to make quick decisions to get the most out of In-Play betting. The available Live markets may vary depending on the match.
An Accumulator combines 2 or more matches into a single bet. Every selection must be correct to win, which makes it riskier but offers higher potential returns. Keep in mind that if one match loses, the entire Accumulator is lost.
Bonuses and Promotions
Under the haobet Referral Program, you earn 8% of the first deposit made by anyone you refer — up to 20,000 Ks per friend. On top of that, you continue to receive 0.1% of your referred friends' valid bet volume as a weekly commission.
The Welcome Bonus can only be claimed once per player. The 100% bonus applies to your first deposit only — no Welcome Bonus will be available from your second deposit onward. For ongoing bonuses, check VIP Cashback and Promotions.
Log in to haobet and make your first deposit. For any deposit between 20,000 Ks and 200,000 Ks, a 100% bonus will be added to your balance automatically. For example, deposit 20,000 Ks and you get a 20,000 Ks bonus, bringing your balance to 40,000 Ks. No separate claim is needed.
The wagering requirement is the total amount you need to bet before you can withdraw winnings from a bonus. At haobet, you must wager 25 times the bonus amount before withdrawing. For example, a 20,000 Ks bonus requires 20,000 × 25 = 500,000 Ks in bets. A 200,000 Ks bonus requires 200,000 × 25 = 5,000,000 Ks in bets.
Slots, Live Casino games, and most football bets count toward the Wagering Requirement. However, contribution rates may vary depending on the game type. You can ask the Support Team for details on which games count toward wagering. Note that your deposit (principal) amount can be withdrawn without any wagering requirement.
Need more help?
If you have questions not covered in this FAQ, the haobet Support Team is available in Burmese 24/7. Contact us directly via Live Chat for an instant response.
Play at haobet