RESPONSIBLE GAMING

haobet Responsible Gaming

Gaming should be a form of entertainment, nothing more. haobet provides tools and guidance to help players keep their gaming habits healthy.

Introduction

Why We Believe in This Policy

haobet sees gambling for Myanmar players as an experience — an activity where you have fun with money you can afford to lose. Gambling is not a way to earn income, and it is not a way to solve financial problems. A player who understands this can make smarter decisions and keep a healthy relationship with gambling.

This page clearly explains the 21+ age limit, self-exclusion, deposit limits, time-out periods, and how to get help. Remember that gambling is just one part of your life, not your whole life.

Key Policy Points

6 Core Principles of Responsible Gaming

21+ Age Limit

The haobet platform is for players aged 21 and above only. Age is checked at registration, and if false information is submitted, the account may be suspended.

Self-Exclusion

If you want to take a break from gambling, you can choose Self-Exclusion. Contact the Support Team via Live Chat and set a period from 7 days up to 1 year.

Deposit Limit

You can set a daily, weekly, or monthly deposit limit. The Support Team can help you with any financial adjustments. There is a 24-hour notice period before a limit increase takes effect.

Time-Out

If you need a short break, you can take a Time-out from 24 hours up to 6 weeks. Access to your account will be temporarily paused during that period, and you will need to contact the Support Team to reopen it.

Review Your Gaming History

You can view your gaming history, deposit/withdrawal records, and session history in your account. Understanding your own playing patterns helps you stay in control.

24/7 Support

If you have any concerns about gambling, you can contact the Support Team in Myanmar language via Live Chat 24/7. No embarrassment needed — feel free to ask.

Warning Signs

Early Warning Signs of Problem Gambling

Gambling can turn from fun into a real problem. If you notice the following signs coming up often, it's worth taking an honest look at yourself.

Important reminder

Gambling is not a way to solve financial problems. Only play with money you can afford to lose. The outcome of any game is random and no win is guaranteed.

  • Continuing to play in order to win back lost money (Chasing Losses)
  • Gambling cutting into time spent with family and friends
  • Borrowing money to gamble or gambling with borrowed money
  • Continuing to play even when you have no money left to gamble with
  • Being unable to make a final decision to stop playing after one more session
  • Being unable to talk openly and honestly with family about gambling
  • Feeling temporary enjoyment while playing, followed by strong feelings of regret afterwards
Control Tools

Control tools for your gambling

Contact the Support Team via Live Chat to request any of the following tools.

Deposit Limit

You can set a daily, weekly, or monthly limit by telling Support. Reducing the limit takes effect immediately; increasing it requires a 24-hour waiting period.

Time-out Period

You can pause gambling for a few days up to 6 weeks. Once the period ends you can play again, and our Support team will be here waiting for you.

Self-Exclusion

If you need a longer break (1 month to 1 year), you can choose Self-Exclusion. During this period the account cannot be reopened and only Support can assist.

Play History

You can view your play history and deposit/withdrawal records. Checking these regularly helps you manage your gambling budget more easily.

Process

How to set a limit

1

Log in to haobet

Log in to your haobet account, then click the Live Chat button at the bottom right of the screen.

2

Contact the Support Team

Tell our 24/7 Myanmar-language Support: "I would like to set a limit."

3

Choose the type and amount

Explain whether you want a deposit limit (daily/weekly/monthly), a time-out period, or self-exclusion.

4

Get confirmation

Once Support confirms the action has been completed, the limit takes effect immediately and cannot be reversed.

Money Awareness

Managing your budget and spending

Before you start playing, you should decide in advance how much you are willing to spend. Set your budget using only money you can afford to lose, and follow the guidelines below.

  • The money set aside for gambling must be an amount whose loss will not affect your daily life
  • Decide in advance that you will stop and take a break if you keep losing
  • Avoid gambling with loans, income you depend on, or emergency funds
  • Set in advance how many sessions and how much time you will play each week
  • Review your play history regularly to check your own gambling habits
Protecting Minors

Protecting children / minors under 21

The haobet platform is for players aged 21 and above only. Parents and guardians should take the following precautions to prevent children or minors from accessing gambling sites.

  • Install parental control software on computers and mobile phones
  • Do not share the password you use to log in to gambling sites
  • Do not open gambling sites near children — do not let children learn from your example
  • Do not hand your phone or KBZPay/Wave Money account used for gambling to children

21+ Age Check

haobet verifies the age of every registered user. If you sign up and log in while under 21 —

  • Your account will be immediately closed
  • All gameplay and winnings will be voided
  • No funds or winnings will be returned

This policy is set in place as a priority to protect children.

Get Help

If you have a gambling problem, who can you contact?

If you feel that gambling is causing harm in your life, please seek help today. haobet's Support Team is ready to assist you clearly and will keep your personal information confidential.

haobet Live Chat

Click the Live Chat directly on the website to reach us in Myanmar language 24/7. The Support Team can handle self-exclusion, time-out, and limit settings for you.

Contact by Email

If you want to explain your issue in detail, you can send an email in Myanmar language to [email protected]. The team will read it and take care of you.

Play with enjoyment and responsibility

haobet has limits in place so you can enjoy games in a healthy way. If you have any questions, you can read the FAQ or contact the Support Team.

FAQ

Responsible Gambling FAQ

Contact haobet's Support Team via Live Chat and say "I want Self-Exclusion." You can choose a period from 7 days to 1 year, and Support will action it right away. You will not be able to request to reopen your account until that period has ended.

Once the Time-out period is over, contact Support via Live Chat and let them know the period has ended and you wish to continue playing. Support will verify your identity and reopen your account. This step is a protection measure built in to give you more time to reconsider your decision.

You can set a daily, weekly, or monthly limit through Support. If you want to lower the limit, it can be changed immediately. If you want to raise the limit, you must give 24 hours' notice, and the change will only take effect after that.

You can reach haobet's Support Team in Myanmar language via Live Chat 24/7. They can assist with Self-Exclusion, Time-out, and limit settings, and your personal information will be kept confidential. You can also contact us by email at [email protected].

No. haobet's gaming service is for players aged 21 and above only. Age is verified at registration, and our policy states that any account found to have been accessed by someone under 21 will be closed.

Players who gamble without control can face financial difficulties, damaged family relationships, harm to their work and education, and health problems. That is why haobet provides players with tools to manage their budget and playing time.
Play and enjoy

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