Privacy Protection

haobet Privacy Policy

This page gives a clear and transparent account of how we collect, store, and protect your personal information.

Last updated: 30 October 2026
Policy 1

Introduction and Purpose

haobet values the personal information of players and users in Myanmar. This Privacy Policy ("Policy") is intended to explain what types of personal information we collect while you use the haobet platform, how we use it, and how we protect it.

By reading this Policy and continuing to use haobet services, you are considered to have agreed to the terms set out in this Policy. If you do not agree with the Policy, please contact [email protected] before using our services.


Policy 2

Information We Collect

We collect only the information necessary to provide our services and to keep player accounts secure. The types of information collected are as follows—

2.1 Information you provide directly

  • Your name, date of birth, and contact details provided when registering an account
  • Financial details provided when making payments (KBZPay phone number, Wave Money user ID, etc.)
  • Messages and communication records sent to customer support
  • Age verification documents and related personal details (where required)

2.2 Information collected automatically

  • IP address, browser type, and device information
  • Usage dates and times on the platform, and daily gameplay activity logs
  • Session data obtained from Cookies and similar technologies

Policy 3

How We Use Your Information

The personal information we collect is used only for the following purposes—

  • To create and verify accounts and to deliver services smoothly
  • To process deposits and withdrawals
  • To apply responsible gambling limits
  • To carry out analysis that helps us improve our services
  • To monitor the security of your gameplay and account
  • To protect against violations of our policies and to detect financial fraud
  • To fulfill legal, regulatory, and ethical obligations

Policy 4

Cookies and Tracking Technologies

Our website uses cookies. Cookies are small data files stored in your browser that help make the website experience smoother.

Types of cookies we use

  • Essential Cookies — To keep core platform functions running smoothly (account login, transaction security)
  • Analytics Cookies — To understand which pages you enjoy and improve our service
  • Functional Cookies — To remember your preferences such as language and settings

You can disable cookies through your browser settings; however, some features of the website may not work properly if you do.


Policy 5

Third Parties and Data Sharing

We do not sell, rent, or trade your personal data to third parties. However, we may share it only in the following circumstances—

Service Providers

Contractors and service companies

Payment processors (KBZPay, Wave Money, AYA Pay), server providers, and IT support — these companies must handle data only as we instruct.

Legal Obligations

With legal authorization

When required to comply with a court order, law enforcement authority, or applicable law — where possible, we will notify you when such sharing occurs.

Safety

Fraud and financial protection

We may share data with our investigation tools to protect against financial fraud or cyber attacks.

Your Consent

When you give direct consent

If we intend to share data with third parties outside the circumstances above, we will obtain your consent in advance.


Policy 6

Data Security Measures

We have technical and administrative measures in place to protect your personal data—

  • All data transmissions are protected with SSL (Secure Socket Layer) encryption
  • Data access is granted only to staff who need it, with strict access controls
  • Server and database security is regularly audited and maintained
  • Staff receive training on handling personal data
  • An automated monitoring system is used to detect unauthorized access

We are open about the fact that, regardless of our efforts, no data on the internet can be guaranteed 100% secure. We do everything we can to minimize potential risks.


Policy 7

Data Retention Period

We retain your personal data only for the following periods—

  • For as long as your account is open, and for the period required by law after it is closed
  • Financial records for the period required by financial regulations and law
  • Responsible gambling restriction records for the period required for personal protection
  • Relevant records will be deleted once any legal dispute is resolved

Once the retention period has passed, we will securely delete or anonymize your data.

Policy 8

Your Rights

As a user of our platform, you have the following rights regarding your personal data—

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You can request that inaccurate or incomplete personal data be corrected.

Right to Deletion

You can request that your personal data be deleted, as long as it does not conflict with any legal obligation.

Right to Restriction

You can request that we restrict our processing of your data in certain circumstances.

Right to Data Portability

You can request a copy of the data we hold about you in digital format.

Right to Object

You have the right to object to our processing of your data for our own legitimate interests.

To exercise any of the rights above, please contact us at [email protected]. Our team will handle your request within a reasonable and legally permitted timeframe.

Policy 9

Child Protection

haobet services are intended for users aged 21+ only. We do not knowingly collect personal data from anyone under 21. If you believe we have received personal data belonging to a child, please contact us immediately at [email protected].


Policy 10

Amendments to This Policy

We may update this Privacy Policy from time to time as needed. For significant changes, we will display a clear notice on the website and update the last-revised date. Continued use of our services after any changes means you accept the revised policy.

The latest version of this policy is available on this website only. If you have any questions about this policy, please reach out through our support channels.


Policy 11

Service Links and Third-Party Websites

The haobet website may contain information relating to third-party services (for example, payment gateways KBZPay, Wave Money). Their own privacy policies may differ from ours. We are not responsible for how third-party companies handle personal data.


Policy 12

Contact Us

Privacy-Related Inquiries

If you have questions about this Privacy Policy, wish to exercise your data rights, or suspect a policy violation, you can reach haobet's data protection team at—

Contact us in Burmese 24/7 via Live Chat on the website
Frequently Asked Questions

Privacy Protection Quick Answers

haobet protects your personal information using SSL encryption, restricted data access, and regular security checks. Access to data is limited to staff who need it, and all staff receive regular data-handling training.

We do not sell or rent your personal information. It may only be shared with payment processors such as KBZPay, Wave Money, and AYA Pay, with companies acting strictly under our instructions, or when required by law.

Contact [email protected] and state the information that needs correcting. The haobet Team will review it and make the correction as quickly as possible. You can also reach us via Live Chat on the website.

Yes — you have the right to request deletion of your personal data as long as it does not conflict with our legal obligations. Data that must be retained by law, such as financial records, cannot be deleted immediately — it will be deleted once the required retention period has ended.

You can still browse the haobet website with Cookies turned off, but features such as logging in, game sessions, and language settings may not work correctly. We recommend keeping Cookies enabled to receive the full service.

If a data breach occurs on our platform and we believe your personal information has been affected, we will contact you as quickly as possible and explain what steps are being taken.